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Coverage for ourLabor and workmanship
We stand behind the work we do on your equipment and pool shell. Here is how we handle our labor warranties and manufacturer coverage.
- Equipment installation labor
- Resurfacing workmanship
Review ourCoverage periods by service
Different types of pool service carry different workmanship timelines. We keep these categories separate.
Repair labor
We offer a ninety-day warranty on our repair labor. If a repair we completed fails within ninety days due to workmanship, we will return to correct it at no charge.
Installed equipment
New equipment installed by Kingfisher Pool & Spa carries a one-year warranty on the installation labor. The parts are covered by the manufacturer’s parts warranty, and we register the equipment we install so your coverage is active.
Resurfacing and tile
We provide a two-year workmanship warranty on resurfacing and tile work. Please note that plaster and pebble finishes are natural materials, so color variation and normal wear are not considered defects.
Important exclusions andThe warranty claim process
Coverage exclusions
Our warranties cover our workmanship. We do not cover damage caused by outside factors or actions taken after our technicians leave.
- Damage from chemicals added by others.
- Freeze damage when circulation was turned off.
- Damage from power surges.
- Equipment someone else repaired after us.
How to make a claim
If you experience an issue with covered work, please call our office with the date of your original service visit. A technician will inspect the equipment or finish. If the issue is covered under our workmanship warranty, we fix it at no charge.
Questions aboutYour existing coverage
If you need to make a claim or check the labor warranty on a recent repair, contact our Las Vegas office with your service date.