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When the spa stays coldWe fix the pool heater

A failed pool or spa heater is an urgent repair, scheduled ahead of routine work during business hours. You receive a written estimate before we start any work.

  • Gas and heat pump repairs
  • $85 credited diagnostic

Call us when you noticeThese heater warning signs

Heaters have complex gas and electrical systems. The technician finds what failed and explains it before any repair.

  • Smelling gas

    Leave the area and call Southwest Gas and 911 from a safe place.

  • Clicking but not firing

    A heater that clicks without igniting can point to a bad igniter or gas valve.

  • Soot around the exhaust

    Black soot can be a sign of poor combustion or a blocked heat exchanger.

  • Water leaking from the base

    Puddles under the unit can point to a cracked internal header.

  • Error codes on the display

    A fault code can be a sign of a failed temperature sensor or pressure switch.

  • Shutting off too soon

    Short cycling can point to low water flow from a dirty filter.

From cleaning the burnersTo replacing the board

We service gas heaters and heat pumps from major brands like Pentair, Raypak and Hayward. Our technicians check the water flow, gas supply and internal electronics.

Pool heaters commonly last around 8 to 11 years. We explain the repair cost and recommend replacement only when parts are unavailable or the unit fails repeatedly.

  • Temperature sensors
  • Igniters and gas valves
  • Control boards
  • Heat exchanger leaks
  • Pressure switches
A technician checking a pool heat pump unit (a fan on top) at an equipment pad with a meter, plumbing connected

Deciding between a repairAnd replacing the heater

We help you weigh the cost of new parts against the value of a new unit.

Repair the heater

  • The unit is under eight years old
  • A single sensor or switch failed
  • The heat exchanger is intact
  • The repair cost is low

Replace the heater

  • The heater is over 10 years old
  • Multiple components have failed
  • The heat exchanger is leaking
  • Parts are no longer manufactured

Send a photo of the error code

Our diagnostic visit is $85, credited in full toward the repair when you approve the estimate within 30 days. You can send photos of the heater label and any error codes with your request. If you smell gas, leave the area and call Southwest Gas and 911 from a safe place.

Common heater questions

All Questions
Do you work on both pool and spa heaters?

Yes, we repair gas heaters and heat pumps for both pools and attached spas. We also repair equipment for detached hot tubs.

Why does my heater shut off after a minute?

This can point to low water flow. If the filter is dirty or the pump basket is full, the heater can shut off.

How long do heaters last in Las Vegas?

According to InterNACHI and the US DOE, pool heaters commonly last around 8 to 11 years depending on run time and water balance. The LVVWD notes that hard water leaves calcium scale in heaters.

Do you fix heat pumps?

Yes, we diagnose and repair electric heat pumps as well as natural gas heaters.

Ready to get your spaHeating up again

Call us to schedule a heater diagnostic visit in the Las Vegas valley.