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Contact us toRequest pool service

Our office is open Monday to Friday from 7 AM to 5 PM and Saturday from 8 AM to noon. Calls and service requests are returned the same business day when they arrive before 3 PM.

  • Call us at (702) 000-0000
  • Written estimate before work

Urgent and after-hours repairs

We do not offer after-hours service. If you see electrical sparks or smell burning near equipment, turn off the breaker only if safe and call NV Energy or 911. For a gas smell, leave the area and call Southwest Gas and 911. Leave us a message and we will return it the next business day.

Choose the rightService request path

Select the type of service you need to help our team prepare for your visit.

Weekly maintenance

Request a quote for weekly care. We will confirm your pool details and schedule a technician for a first assessment visit to check your water and equipment.

Equipment repairs

Describe the problem and send photos if you have them. The $85 diagnostic visit is credited toward your repair if you approve the written estimate within 30 days.

Send us aService request

Include your address, ZIP code, whether you have a pool or spa, and what is happening with your equipment or water.

Submitting this form does not confirm an appointment. We will contact you to discuss your request and schedule a visit.

Service request form

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Pool or spa?*
Error codes, noises, how long it has been going on.
Drop files here or
Accepted file types: jpg, jpeg, png, heic, webp, Max. file size: 10 MB, Max. files: 3.
    The equipment label, an error code or a visible leak. Up to 3 photos.

    This is a demo. What you enter goes to Vegas Website Designs, and we only use it to reply to you.

    Service area check

    We run weekly routes in Las Vegas, Henderson, North Las Vegas, Summerlin, Spring Valley, Enterprise, Paradise, Sunrise Manor, Whitney, Centennial Hills, Southern Highlands, Mountain’s Edge and Green Valley. We serve Boulder City for repairs and one-time services. Call with your ZIP code if you are unsure.

    Existing customers

    If you need support, call the office or reply to your emailed visit report. If we miss something on your checklist, let us know within 48 hours so we can come back to fix it.

    Contact questions

    All Questions
    When will you return my call or form?

    We return calls and service requests the same business day when they arrive before 3 PM. Requests received later are returned the next business day.

    Does the online form book my appointment?

    No, submitting the form does not confirm an appointment. We review your details and contact you to schedule the visit.

    Do you offer after-hours repair service?

    We do not offer after-hours service. Equipment that has stopped circulating the water, equipment pad leaks, and failed heaters are scheduled ahead of routine work during business hours.

    Can I visit your shop to buy parts?

    Our shop on Main Street is not a retail store or showroom. We do not have walk-in parts sales or a public office for visits.

    Do I need to be home for my service?

    You do not need to be home. Our technicians just need safe gate access, your dogs secured away from the pool area, and a clear path to the equipment.

    Start a projectConsultations for renovations

    We offer free consultations for plaster resurfacing, equipment pad upgrades and new pool construction.