What customers sayAbout our service

• John S.

  Weekly cleaning

  Mei maintains our pool in Summerlin every Tuesday. She skims the surface, empties the pump baskets, and emails a visit report with a photo when she finishes. It is great to see the chemical readings written down.

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• Sarah M.

  Full Care plan

  We switched to the Full Care plan last year. Jordan brushes the walls and vacuums the pool floor each week. He also checks the filter pressure and looks over the equipment for leaks. The communication is very helpful.

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• David L.

  Pump repair

  Our variable-speed pump started making a loud grinding noise. Luis came out for a diagnostic visit and explained that the motor bearings were failing. He provided a written estimate for the replacement and installed it.

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• Robert T.

  Heater repair

  The gas heater would not ignite before a weekend gathering. Carla found a bad sensor during her inspection. She had the part in her truck and fixed the heater during her first visit, keeping us updated on the cost before doing the work.

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• Elena V.

  Filter repair

  We noticed DE powder blowing back into the pool. Danny took the filter apart and found a torn grid. He replaced the broken parts and cleaned the manifold, and the water pressure went back to normal without any issues.

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• Michael C.

  Salt cell repair

  Our salt chlorine generator showed a low salt error even after we added bags. Mei inspected the system and found heavy calcium scale inside the cell. She cleaned the scale out, checked the readings, and rebalanced the water chemistry.

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• Karen W.

  Green pool cleanup

  We returned from a month away to a green pool. Jordan assessed the water and started a shock treatment. It took three visits of brushing and continuous filtration to clear the algae, and he explained the process clearly.

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• James R.

  Leak detection

  The water level was dropping an inch a day. Luis performed a pressure test on the lines and found a suction leak at the equipment pad. He repaired the plumbing connection, and the written estimate matched the final bill.

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• Linda B.

  Spa service

  We have a detached hot tub that needs regular attention. Carla drains and refills the water every three months, and she cleans the filters. We like that the readings come in the visit report.

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• Thomas H.

  Resurfacing

  The old plaster was staining and rough. We hired Kingfisher for a quartz resurfacing project. Rosa reviewed the proposal with us before they started. The two-year workmanship warranty gives us confidence in the new interior finish.

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• Mark D.

  HOA pool

  Our community pool needs chemical logs kept for the facility. Danny handles the chemical testing and maintains the equipment. He replaced a failing circulation pump last month with a written estimate beforehand.

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• Susan K.

  Vacation rental spa

  We run a short-term rental property in Henderson. Mei handles our spa turnovers, balances the water, and cleans the filter. We rely on the emailed visit reports to confirm the spa is ready for check-in.

  Sample review

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